Cafe Heaven

Reviews about Cafe Heaven

• 5 / 5

  By Carlos Pacheco
  Came here during our honeymoon holiday, I had the Lobster Benedict. I don't usually order Benedict's at brunch but couldn't pass this up and I didn't regret it. Definitely coming back!
  November 25, 2016
• 5 / 5

  By Nancy OMalley
  Love it!! Most friendly staff. Blue berry pancakes are just the way I love them. A perfect morning destination.
  August 27, 2016
• 1 / 5

  By Mara S
  Man, the decor is great here, but the food and the service...ugh. Much like earlier reviewers, if we hadn't have been so starved, I am pretty sure I would have left after the appetizer and first drink.
  
  SEATING: After we were seated, each of us went to the bathrooms (at separate times), then we waited an additional 10 minutes before the HOST came, not the waiter, the host. He asked if anyone had taken our order....another 5 minutes goes by before someone does. So from seating to the time our order was taken...at least 20 minutes?
  
  DRINKS & APPS: The drinks arrived about 10 minutes after we ordered them, and we didn't receive ours at the same time. (*Cheers?) The Manhattan was average, and the beer was as expected. Our first appetizer was mediocre- some kind of seafood cake if I recall. We have been checked on zero times at this point by our waiter, but I ignored the urge to just go. And that was a mistake. 20-30 minutes later the second appetizer we order comes- and it is far too salty, but the waiter doesn't know this because he hasn't stopped at our table. We have flagged down 2 different people, but one is just the host, and the other is a very busty waiter. Yet neither take our food away. Finally the other (real) waiter comes, and does take the food away. I see him argue quietly with the chef, who is glaring at us, and the waiter returns and suggests another dish to have. That was pretty good, but at this point I kind of just want to leave or have another beer and try to ignore the feeling that we are not welcome. So I intend to do the latter, but the waiter is chatting it up with another table and is DEEP in conversation; I'm not sure actually if he took a seat with them?
  
  FINALE: Finally my dining companion gets up, goes to the bar, and orders our drink and asks for our bill. The bar is closing, and still has a few people, so this takes the bartender about 10 minutes...during which the waiter is still talking away...
  Yes, sadly, it does get worse. Another waiter picks up the bread plate from our table, and, thinking I have finished, puts it atop the plate I am still picking at without asking me. Ew! Our real waiter does return and is apologetic and entertaining, so I decide to leave him a generous 12% tip. But I get my credit card statement a couple weeks later and the guy has added a "1" in front of the tip! I have to call the place 3 different times to speak with Patrick, who is probably the best thing about this place. He reverses the charge on my credit card within the hour. I didn't mention to him what a drag the experience was, but I don't think they would really care seeing as how this place thrives on tourists. Ce la vie.
  June 03, 2016